Responsibilities included:
• Manage the company’s lobby area acting as the initial contact person for staff and all visitors
• Greet and direct all visitors, including vendors, clients, job candidates and customers.
• Ensure completion of paperwork, sign-in and security procedures.
• Place, receive and route a high volume of incoming calls through an electric switchboard.
• Supply information to callers, relay messages and announce visitors.
• Handle complaints and requests in a professional and calm manner.
• Maintain decorum and a high degree of quality communication between the various parties concerned.
• Responsible for provide professional, courteous, and effective service.
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Perform general administrative duties, basic clerical tasks and
complete general office work such as copying, filing, updating bulletin
boards, and general monitoring of the reception’s appearance
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Assist department and other administrative staff with overflow work,
including special administrative projects, as well as word processing,
data entry and internet research tasks.
• Operate basic office equipment such as copier, fax, calculator, radio, switchboard and computer.
• Sort and route incoming and outgoing materials and mail