Analyst

•  Provide centralized management and support for applications related to talent acquisition.
•  Serve as primary liaison for these systems communicating requirements and managing priorities and queues.
•  Work with users to ensure the currency and accuracy of all content on the systems, including applicant tracking system,
•  Continuously gain and understand the customers' operations and how systems are used in support of their operations, transferring knowledge to users and other members of the team.
•  Provide front line user support on functional issues.
•  Operate as functional expert for all talent systems and other applications assigned.
•  Take ownership of functional and system issues by identifying underlying problems, analyzing potential solutions and implementing system resolutions including workarounds.
•  Obtain user/business consensus on projects and initiatives, shared data and content, priorities, etc.
•  Conduct regular user status, collaboration, and planning meetings.
•  Serve as centralized point of contact, communicating requirements and managing priorities and queues.
•  Participate in the analysis and resolution of production problems.
•  Monitor applications and web sites to ensure content is current and relevant.
•  Innovate and introduce Virtual Edge enhancements and products to teams.
•  Provide Virtual Edge reporting assistance to system administrators.
•  Work with others as appropriate to ensure that the shared systems and websites are developed in collaboration and any enhancements and best practice are shared.
•  Develop understanding of relevant business processes.
•  Define functional requirements for enhancements, fixes, upgrades, and maintenance.
•  Assist in the development of business processes to leverage systems.
•  Develop standards for shared data usage.
•  Work with users to develop consistent standard for database content and graphics.
•  Work with users and IT to select and implement new talent acquisition systems.
•  Responsible for ensuring that systems and enhancements meet customer functionality requirements and expected business benefits.
•  Perform unit and integration testing.
•  Develop and execute test plans and scripts according to project requirements.
•  Work with users to develop and execute user acceptance test plans and scripts.
•  Manage user testing activities.
•  Train super-users to use applications in scope.
•  Develop documentation standard.
•  Prepare application and process documentation as required.
•  Document system functionality, particularly related to changes and new enhancements.
•  Work closely with user groups to ensure a full, in-depth understanding of the business.
•  Prepare project documentation, package selection recommendation and other project initiation documents.
•  Follow all project management methodologies.
•  Track user requests and record status.
•  Work with key users and IT management to prioritize and schedule projects and initiatives.
•  Communicate plans, status and issues to management on a regular basis.
•  Adhere to department standards, policies, procedures and industry best practices.